Shipment Policy
Last Updated: 28/11/2025
1Serviceable Locations
We ship products across India.
2Order Processing & Dispatch
- Order Processing Time: 1–3 days
- Minimum Dispatch Time: 1 day
- Delay may occur for bulk or custom orders.
If more than 7 days have passed since initiating a return request, we cannot offer a refund or exchange.
3Courier Partners
- Standard Delivery: varies by location
- Express Delivery: available only for selected areas
Customers will receive tracking updates after dispatch.
4Delivery Timelines
- Standard Delivery: varies by location
- Express Delivery: available only for selected areas
Customers will receive tracking updates after dispatch.
5Shipping Charges
- Free Delivery on orders above ₹2500
- For other orders, shipping charges apply based on:
- Order weight
- Delivery pincode
6Delivery Attempts
Courier partners usually make 2–3 delivery attempts. If unsuccessful, the package may be returned to us.
- Free Delivery on orders above ₹2500
- For other orders, shipping charges apply based on:
- Order weight
- Delivery pincode
7Custom Products
Delivery timelines depend on production time.
8Contact
- contact.xcell1@gmail.com
- 90279 01695 / 90806 81711
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